General Questions

What is your privacy policy?
The privacy of your personal information is very important to us. We will never sell or distribute your e-mail address, phone number, or any other piece of info you trust us enough to provide. You will not be added to any e-mail or phone list without your explicit permission.

Is my personal information secure?
Credit card data and personal information are two of the most important items you own and we take that fact seriously. That's why we don't store your credit card numbers on our servers and is immediately transmitted to our payment processor over a secure connection and your other personal data is maintained in a secure database.

How can I contact Jerusalem Bakery if I have other questions?
Either use the Feedback link at the bottom of the website or call us at 770-419-1666.

User Account Questions

How do I create a user account?
Creating a new account is as simple as clicking the “Not registered yet?” link on the home page and filling out just a few pieces of information. Your email address will serve as your username. Once your account has been created you'll be able to make purchases, review your order history, and edit your account information.

Can I edit my user account information after I've created an account?
Yes. To edit your account information, log in and select the “View my account” link on the right column of the web site. From this page, select “Account Details,” which will bring you to an edit form to change any piece of your personal information, including your email address and password.

I've lost my password, what should I do?
In the event that you’ve lost or misplaced your password, choose the “Forgot your password?” link on the right column of the web site, enter your email address, and submit the form. A new password will be generated and emailed to you. It is highly recommended that upon receiving your new password you log in immediately, go to the Account Details page, and change your password.

Store Questions

How does search work?
The search box on the web site searches our entire product database by name of product and keyword.

How do I place an order?
When you see items you would like to purchase while browsing around our online store, enter how many you would like and press the "Add to Cart" button directly below the product you want. This will add the item to your shopping cart, which you can view on the right side of the site. When you are finished shopping, press the "Checkout" button at the bottom of the shopping cart and proceed to either log-in or the checkout page where you can enter your delivery address and billing information. Click submit and we will start working on putting your order together right away.

Billing Questions

What forms of payment can I use to place an order?
Currently Jerusalem Bakery only accepts payment at the time of pickup.

Is there sales tax on my order?
Yes your order will be charged 7% for Cobb County and Georgia state sales tax.

Will I get a copy of my receipt?
A copy of your receipt will be e-mailed to you. You may also take a look at your previous orders in the View My Account and clicking the Order History link.





















  


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